General Terms and Conditions

1. Scope

These general terms and conditions apply to all orders that you as our customers via the online shop make or for offers which submitted.

2. Offer and contract conclusion

2.1 The presentation of the products in the online shop is not a legally binding offer, but a request for ordering.

2.2 By clicking the button (order), the customer makes a binding order of the products listed on the order page. After sending the order, the customer can no longer make order changes.

2.3 Immediately after receipt of the order, confirms the receipt of the order by email. The purchase contract is only concluded when confirmed the shipping of the goods by email (order or shipping confirmation) or at the latest by delivery of the goods.

3. Prices

The prices mentioned on the product side are non -binding and without guarantee and understand themselves in Swiss francs (CHF).

4. Shipping costs

The delivery takes place through insured shipping. If something is lost, there will be no costs for you. A new product will be sent to you. 

5. Delivery conditions

5.1 The delivery takes place all over the world. In order for an order to be placed, the customer must provide at least first name, name, address, postcode, location and email address.

5.2 For unproached delivery delays, e.g. through force majeure, stool is liable Not and you do not entitle the customer to withdraw from the purchase contract or compensation.

5.3 If not all the products ordered are in stock, is entitled to partial deliveries.

5.4 Should the delivery of the goods fail due to the fault of the customer despite three times the delivery attempt. withdraw from the contract. If necessary, payments made (except payments for shipping costs) will be reimbursed immediately.

5.5 may cancel a submitted order.

5.6 You agree that Your data, i.e. address, information and, if necessary, give pictures to our partner for production and shipping. 

5.7. Any customs fees must be borne by the customer.

6. Customs fees

Please note that Swiss customs (or Swiss Post) can invoice the import sales tax of 7.7% in the amount of 7.7% for orders above a value of approx. CHF 62.50. In addition, the Swiss Post charges a small fee from the exceeding of the exemption limit when delivering, which, like any customs fees, must be borne by the recipient. (Since shipping certain products directly from Asia from our partner from warehouse)

7. Delivery periods

Due to COVID 19, there may be longer delivery times than usual, approx. 15-25 days from the order date. 

8. Terms of payment offers payment by PayPal, by credit card and on account with partial payment option.

Purchase on account with partial payment option (PowerPay)

As an external payment service provider, MF Group / PowerPay offers the payment method “Buying on account”. With the individual invoice, you can easily pay your online purchase by invoice. If you waive a payment in the given time frame, you will receive a monthly bill with an order overview in the following month.

At the conclusion of the purchase contract, PowerPay takes over the resulting invoice claim and handles the corresponding payment modalities.

If you buy on account, you accept in addition to our terms and conditions, which Conditions From PowerPay. (

9. Removal of title

The goods remain in the property of the supplier until full payment and the task for shipping.

10. Right of withdrawal

If the delivered goods are defective, or if a delay of the delivery of more than 50 days is delayed without the customer being informed beforehand, it has a right to withdrawal or a replacement if the goods are defective. The goods are the chair. To send back, the customer pays the costs for the return was confirmed in writing. There is no right of withdrawal in the event of force majeure.

Packages that are sent back without consultation cannot be accepted (also packages which are sent back to our partner in Asia without informing us). This can lead to considerable delays from the recovery of the customer and experience on the part of If the customer has now ordered the customer by invoice, this can lead to delays at PowerPay, which can offset dunning fees and other fees. In such a case, these are from the customer to wear the customer. This also applies to return packages that have not added a name or order number and we cannot assign the return broadcast to any order. 

11. Liability

All from the chair. Displaced products are subject to the strictest control of the respective manufacturer. For this reason, the respective manufacturer is only liable for the quality of its products. The customer takes note that does not carry out the entrance test of the products supplied by suppliers. Also assumes no responsibility for allergies and the like. A compliance with the delivery for any reason does not release the customer from the payment of the invoice within the agreed payment period.

12. Data protection

The customer agrees that his personal data will be electronically saved and processed as part of the business relationships. It is pointed out that in the sense of this provision, data determined are collected and processed exclusively for the purposes of the provision of services, in particular for the purpose of order processing and bookkeeping. To do this, we will give the address to our partner for sending the ordered products. If you want to delete or have your date changed, register by email

13. Applicable law

Swiss law is only applicable to the contracts.
The exclusive place of jurisdiction is Frauenfeld TG.

14. Final provisions

If a determination of these general terms and conditions is ineffective, the contract remains effective. The relevant legal provisions apply instead of the ineffective provision.