Correction of data
You can use the link below to update your account details if you are not correct.
You can download all the data that we save and use for a better shopping experience in our shop via the links below.
Access to personal data
The link below can request a report that contains all personal data that we save for you.
Right to be forgotten
Use this option if you want to remove your personal and other data from our shop. Note that this will delete your account and that you can no longer access it or use it. .
The responsible body within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
WOW Shop GmbH
Telephone: +41 76 589 56 26
Based on Article 13 of the Swiss Federal Constitution and the Data Protection Law provisions of the Federal (Data Protection Act, DSG) every person is entitled to protection of their privacy and protection against misuse of their personal data. The operators of these pages take the protection of their personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
In cooperation with our hosting providers, we strive to protect the databases from strangers, losses, abuse or fake as much as possible.
We would like to point out that data transmission on the Internet (e.g. when communicating by email) can have security gaps. Complete protection of the data before access by third parties is not possible.
By using this website, you agree to the collection, processing and use of data in accordance with the following description. This website can generally be visited without registration. Data such as pages or names of the file accessed are saved, date and time for statistical purposes on the server without this data being directly related to yourself. Personal data, in particular the name, address or email address, will be collected on a voluntary basis as far as possible. Without your consent, the data will not be passed on to third parties.
Processing of personal data
Personal data is all information that relates to a specific or determinable person. A data subject is a person through which personal data is processed. Edit includes every handling of personal data, regardless of the agents and procedures applied, in particular storing, maintaining, procuring, deleting, storing, changing, changing and using personal data.
We process personal data in accordance with Swiss data protection law. Incidentally, we process-as far as the EU GDPR applicable-personal data in accordance with the following legal basis in connection with Art. 6 Para. 1 GDPR:
- Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR) - The data subject has given their consent to the processing of the personal data relating to them for a specific purpose or several specific purposes.
- Contract fulfillment and pre -contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR) - The processing is necessary for the fulfillment of a contract whose contracting party is the data subject, or for the implementation of pre -contractual measures that are carried out at the request of the person concerned.
- Legal obligation (Art. 6 Para. 1 S. 1 lit. c. GDPR) - The processing is necessary to fulfill a legal obligation that the person responsible is subject to.
- Protection of vital interests (Art. 6 Para. 1 S. 1 lit. d. GDPR) - The processing is necessary to protect vital interests of the data subject or another natural person.
- Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR) - The processing is necessary to safeguard the legitimate interests of the person responsible or a third party, unless the interests or fundamental rights and fundamental freedoms of the data subject, who require the protection of personal data.
- Application procedure as a pre -contractual or contractual relationship (Art. 9 Para. 2 lit. b GDPR) - Insofar as special categories of personal data within the meaning of Art. 9 Para. 1 GDPR (e.g. health data, such as severely disabled people or ethnic origin) are requested to applicants so that the person responsible or the person concerned Property law and the law of social security and social protection can exercise rights and can fulfill its or its in this regard, their processing is carried out in accordance with Art. 9 Para. 2 lit. b. GDPR, in the case of the protection of vital interests of applicants or other persons in accordance with Art. 9 Para. 2 lit. c. GDPR or for the purposes of health care or occupational medicine, for the assessment of the employee's ability to work, for medical diagnostics, care or treatment in the health or social sector or for the management of systems and services in the health or social sector in accordance with Art. 9 Paragraph 2 lit. h. GDPR. In the event of a voluntary consent, the communication of special categories of data is carried out on the basis of Art. 9 Para. 2 lit. a. GDPR.
We process personal data for those duration that is required for the respective purpose or the respective purposes. In the event of long -term retention obligations due to legal and other obligations, which we are subject to, we limit the processing accordingly.
Decisive legal bases
According to Art. 13 GDPR, we inform you of the legal bases of our data processing. If the legal basis is not mentioned in the data protection declaration, the following applies: The legal basis for the obtaining of consent is Art. 6 Para. 1 lit. a and Art. 7 GDPR, the legal basis for the processing of our services and implementation of contractual measures as well as Answering inquiries is Art. 6 Para. 1 lit. b GDPR, the legal basis for the processing to fulfill our legal obligations is Art. 6 Para. 1 lit. c GDPR, and the legal basis for processing our legitimate interests is type 6 para. 1 lit. f GDPR. In the event that vital interests of the data subject or another natural person require processing of personal data, Art. 6 Para. 1 lit. d GDPR serves as a legal basis.
In accordance with the legal requirements, taking into account the state of the art, the implementation costs and the type, scope, circumstances and purposes of processing as well as the different probability of occurrence and the extent of the threats of the rights and freedoms of natural persons suitable technical and organizational measures to ensure a level of protection that is appropriate to the risk.
The measures include in particular the securing of confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as access, entering, passing on, securing availability and separation. We have also set up procedures that ensure a perception of affected rights, deleting data and reactions to the risk of data. We also take into account the protection of personal data in the development or selection of hardware, software as well as procedures in accordance with the principle of data protection, through technology design and through data protection -friendly default settings.
Transmission of personal data
As part of our processing of personal data, the data occurs that the data is sent to other positions, companies, legally independent organizational units or people or that they are disclosed to them. The recipients of this data can include, for example, service providers or providers of services and content that are integrated into a website. In such a case, we observe the legal requirements and in particular conclude corresponding contracts or agreements that serve to protect your data with the receivers of your data.
Data processing in third countries
If we process data in a third country (i.e. outside of the European Union (EU), the European Economic Area (EEA)) or the processing in the context of using third parties or the disclosure or transmission of data to other persons, positions or companies takes place, this is only done in accordance with the legal requirements.
Subject to express consent or contractually or legally required transmission, we only process the data in third countries with a recognized level of data protection, contractual obligation through so-called standard protection clauses of the EU Commission, if the existence of certifications or binding internal data protection regulations (Art. 44 to 49 GDPR, information page of the information page of the EU Commission: https://ec.europa.eu/info/law-topic/data-protection/international-data-data-protection_de).
Data protection declaration for cookies
The following cookie types and functions are differentiated:
- Temporary cookies (also: session or session cookies): Temporary cookies are deleted at the latest after a user has left an online offer and closed his browser.
- Permanent cookies: Permanent cookies remain saved even after the browser is closed. For example, the login status can be saved or preferred content can be displayed directly if the user visits a website again. Likewise, the interests of users who are used for range measurement or marketing purposes can be stored in such a cookie.
- First party cookies: First party cookies are set by ourselves.
- Third party cookies (also: third-party cookies): Third-party cookies are mainly used by advertisers (so-called third parties) to process user information.
- Necessary (also: essential or absolutely necessary) cookies: On the one hand, cookies may be absolutely necessary for the operation of a website (e.g. to save logins or other user inputs or for reasons of security).
Storage duration: If we do not provide you with any explicit information about the memory duration of permanent cookies (e.g. as part of a so-called cookie opt-ins), please assume that the memory duration can be up to two years.
- Processed data species: usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).
- Affected persons: users (e.g. website visitors, users of online services).
- Legal basis: consent (Art. 6 Para. 1 S. 1 lit. a. GDPR), justified interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Services of third parties
At best, this website use Google Maps for embedding cards, Google Invisible Recaptcha for protection against bots and spam as well as YouTube for embedding videos.
These services of the American Google LLC use, among other things, cookies and as a result, data are transferred to Google in the USA, whereby we assume that in this context no personal tracking does not take place solely by using our website.
Google has undertaken to ensure adequate data protection according to the American-European and American-Swiss privacy Shield.
Further information can be found in the Google data protection declaration.
Data protection declaration for contact form
If you send us inquiries by contact form, your information from the request form including the contact details you provide there will be stored with us for the purpose of processing the request and in the event of follow -up questions. We do not pass on this data without your consent.
Data protection declaration for newsletter data
If you would like to obtain the newsletter offered on this website, we need an email address from you and information that allows us to check that you are the owner of the specified email address and agree to the reception of the newsletter . Further data is not collected. We use this data exclusively to send the requested information and do not pass it on to third parties.
You can revoke the consent to the storage of the data, the email address and its use to send the newsletter at any time, for example via the “District Link” in the newsletter.
For the provision of paid services, we ask for additional data, such as payment information, for your order or To be able to carry out their order. We store this data in our systems until the legal retention periods have expired.
This website uses Google Conversion tracking. If you have reached our website via a display connected by Google, Google Ads set a cookie on your computer. The cookie for conversion tracking is set when a user clicks on a display connected by Google. These cookies lose their validity after 30 days and do not serve personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can see that the user clicked on the display and has been forwarded to this page. Every Google Ads customer receives a different cookie. Cookies cannot therefore be tracked on the websites of ADS customers. The information obtained using the conversion cookies is used to create conversion statistics for ADS customers who have chosen conversion tracking. Customers learn the total number of users who have clicked on their ad and have been forwarded to a page with a conversion tracking day. However, you do not receive any information with which users can be identified personally.
If you do not want to take part in tracking, you can reject the necessary setting of a cookies-for example by browser setting, which generally deactivates the automatic setting of cookies or set your browser so that cookies from the domain "Googleleadervices.com" are blocked.
Please note that you are not allowed to delete the opt-out cookies as long as you do not want measuring data. If you have deleted all of your cookies in the browser, you must put the respective opt-out cookie again.
Use of Google Remarketing
This website uses the remarketing function of Google Inc. The function serves to present website visitors within the Google advertising network interest-related advertisements. A so -called "cookie" is stored in the browser of the website visitor, which enables visitor to recognize the visitor when this website calls for the Google advertising network. On these pages, advertisements can be presented to the visitor that relate to content that the visitor has previously called up on websites that use Google's remarketing function.
Data protection declaration for Google Analytics
This website uses Google Analytics, a web analysis service from Google Ireland Limited. If the person responsible for data processing is located on this website outside the European Economic Area or Switzerland, then Google Analytics Data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are subsequently called "Google".
We can improve our offer via the statistics obtained and, as a user, make more interesting. This website also uses Google Analytics for a cross-device analysis of visitor flows that is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your use in the settings there under "My data", "Personal data".
The legal basis for the use of Google Analytics is Art. 6 Para. 1 S. 1 lit. f GDPR. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. We would like to point out that Google Analytics on this website for the code «_anonymizeiP ();» It was expanded to ensure anonymized recording of IP addresses. As a result, IP addresses are further processed, so that personal relationship can be excluded. Insofar as the data collected about them has a personal reference, it will be excluded immediately and the personal data will be deleted immediately.
Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide other services related to website use and internet usage.
You can also prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics. This saves a so-called opt-out cookie on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your end device, these opt-out cookies are also deleted, i.e. that you have to set the opt-out cookies again if you want to continue to prevent this form of data collection. The opt-out cookies are set per browser and computer/end device and must therefore be activated separately for each browser, computer or other end device.
Google Tag Manager
Google Tag Manager is a solution with which we can manage so-called website tags via a surface and thus integrate Google Analytics and other Google marketing services into our online offer. The Tag Manager itself, which implements the tags, does not process users' personal data. With regard to the processing of the personal data of the users, reference is made to the following information on Google services. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.
Data protection declaration for Facebook
This website uses functions of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When calling our pages with Facebook plug-ins, a connection between your browser and the Facebook servers is established. Data is already transferred to Facebook. If you have a Facebook account, this data can be linked. If you do not want this data to be assigned to your Facebook account, please log in to Facebook before visiting our website. Interactions, in particular the use of a comment function or clicking a "Like" or "Share" buttons, are also passed on to Facebook. You can find out more at https://de-de.facebook.com/about/privacy.
Data protection declaration for Instagram
Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages with your Instagram profile by clicking the Instagram button. This allows Instagram to assign visiting our pages to your user account. We would like to point out that as providers of the pages we receive no knowledge of the content of the transmitted data and its use by Instagram.
Further information can be found in the data protection declaration of Instagram: http://instagram.com/about/legal/privacy/
External payment service provider
This website uses external payment service providers, through whose platforms the users and we can make payment transactions. For example over
- Postfinance (https://www.postfinance.ch/de/detail/rechtlichliche-barrierefreiheit.html)
- Visa (https://www.visa.de/nutzungs conditions/visa-privacy-center.html)
- Mastercard (https://www.mastercard.ch/de-ch/datenschutz.html)
- American express (https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html)
- PayPal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)
- Bexio AG (https://www.bexio.com/de-ch/datenschutz)
- PAYREXX AG (https://www.payrexx.ch/site/assets/files/2592/datenschutzerklaerung.pdf)
- Apple Pay (https://support.apple.com/de-ch/ht203027)
- Stripe (https://stripe.com/ch/privacy)
- Klarna (https://www.klarna.com/de/datenschutz/)
- Skrill (https://www.skrill.com/de/fusszeile/datenschutzlathine/)
- Giropay (https://www.giropay.de/wechtliche/datenschutzerklaerung) etc.
As part of the fulfillment of contracts, we set the payment service providers based on the Swiss Data Protection Ordinance and and, if necessary, Art. 6 Para. 1 lit. b. EU GDPR. In addition, we use external payment service providers based on our legitimate interests in accordance with Swiss Data Protection Ordinance and and, if necessary, in accordance with Art. 6 Para. 1 Lit. f. EU GDPR to offer our users effective and secure payment options.
The data processed by the payment service providers include inventory data, such as the name and address, bank details, such as account numbers or credit card numbers, passwords, tan and test sums as well as the contract, sums and recipient-related information. The information is required to carry out the transactions. However, the data entered is only processed by the payment service providers and stored in them. As the operator, we receive no information on (bank) account or credit card, but only information on confirmation (acceptance) or rejection of the payment. Under certain circumstances, the data from the payment service providers are transmitted to economic information. This transmission aims for identity and credit check. To do this, we refer to the terms and conditions and data protection instructions of the payment service providers.
The terms and conditions and the data protection instructions of the respective payment service providers apply to the payment transactions, which can be called up within the respective website or transaction applications. We refer to this also for further information and assertion of cancellation, information and other affected rights.
Data protection declaration for YouTube
Functions of the “YouTube” service are integrated on this website. “YouTube” belongs to Google Ireland Limited, a company based in Irish law and operated by Gordon House, Barrow Street, Dublin 4, Ireland, which runs the services in the European Economic Area and Switzerland.
Your legal agreement with «YouTube» consists of the provisions and conditions with the following link: https://www.youtube.com/static?gl=de&template=terms&hl=de. These provisions form a legally binding agreement between you and «YouTube» with regard to the use of the services. Google's data protection declaration explains how “YouTube” does your personal data and protects your data when you use the service.
Order processing in the online shop with customer account
We process the data of our customers in accordance with the data protection provisions of the Federal (Data Protection Act, GDSG) and the EU GDPR, within the framework of the order processes in our online shop, to choose and order the selected products and services, as well as their payment and delivery , or to enable execution.
The processed data include master data (inventory data), communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. The processing takes place for the purpose of providing contract services as part of the operation of an online shop, settlement, delivery and customer services. Here we use session cookies, e.g. for storing the shopping cart and permanent cookies, e.g. for storing the login status.
The processing takes place on the basis of Art. 6 Para. 1 Lit. B (implementation of order processes) and C (legally required archiving) GDPR. The information marked as necessary are required to justify and fulfill the contract. We only reveal the data compared to third parties as part of delivery, payment or in the context of the legal permits and obligations. The data is only processed in third countries if this is necessary to fulfill the contract (e.g. on customer requirements for delivery or payment).
Users can optionally create a user account by being able to view their orders in particular. As part of the registration, the necessary mandatory information will be communicated to the users. The user accounts are not public and cannot be indexed by search engines, e.g. Google. If users have terminated their user account, their data will be deleted with regard to the user account. Subject to the storage of their storage, Art. 6 Para. 1 lit. c GDPR is necessary for commercial or tax reasons. Information remains in the customer account until they are deleted with subsequent archiving in the event of a legal obligation. It is the responsibility of users to secure their data before the contract has been terminated.
As part of registration and re-registration as well as the use of our online services, we save the IP address and the time of the respective user story. The storage takes place on the basis of our legitimate interests, as well as the user in protection against misuse and other unauthorized use. In principle, this data is not passed on to third parties, unless it is required to pursue our claims or there is a legal obligation in accordance with Art. 6 Para. 1 lit. c GDPR.
The deletion takes place at the expiry of legal warranty and comparable obligations, the necessity of the storage of the data is checked at irregular intervals. In the case of the statutory archiving obligations, the deletion takes place after their expiry.
We process data of our contract and business partners, e.g. customers and interested parties (summarized as a "contractual partner") as part of contractual and comparable legal relationships as well as associated measures and in the context of communication with the contractual partners (or pre-contractual), e.g. respond.
We process this data to fulfill our contractual obligations, to ensure our rights and for the purposes of the administrative tasks associated with this information and the entrepreneurial organization. As part of the applicable law, we only pass on the data of the contractual partners to third parties, as is necessary for the aforementioned purposes or to fulfill statutory obligations or with the consent of the persons concerned (e.g. to involved telecommunications, transport and other auxiliary services as well as Subcontractor, banks, tax and legal advisors, payment service providers or tax authorities). The contractual partners are informed about further forms of processing, e.g. for marketing purposes, as part of this data protection declaration.
We share which data is required for the aforementioned purposes in front of or as part of the data collection, e.g. in online forms, through special labeling (e.g. colors) or symbols (e.g. asterisk or similar), or personally.
We delete the data after the expiry of statutory warranty and comparable obligations, i.e. in principle after 4 years, unless the data is stored in a customer account, e.g. as long as they have to be kept for legal reasons for archiving (e.g. for Tax purposes usually 10 years). Data that was disclosed to us as part of an order by the contractual partner, in accordance with the requirements of the order, in principle after the order ended.
Insofar as we use third -party or platforms to provide our services, the terms and conditions and data protection instructions of the respective third -party providers or platforms apply in the ratio between users and the providers.
Customer account: Contract partners can create an account within our online offer (e.g. customer or user account, or "customer account" for short). If the registration of a customer account is required, contractual partners are pointed out to this as well as the information required for registration. The customer accounts are not public and cannot be indexed by search engines. As part of the registration and subsequent registrations and uses of the customer account, we store the IP addresses of the customers along with the access times in order to prove the registration and prevent any abuse of the customer account.
If customers have terminated their customer account, the data relating to the customer account will be deleted, subject to the storage of which is required for legal reasons. It is the responsibility of the customer to secure their data if the customer account has been terminated.
Analyzes and market research: For business reasons and in order to be able to recognize the wishes of the contractual partners and users, we analyze the data available to us on business processes, contracts, inquiries, etc. Online offers can fall.
The analyzes are carried out for the purpose of business evaluations, marketing and market research (e.g. for determining customer groups with different properties). If available, we can take into account the profiles of registered users, including your information, e.g. The analyzes alone serve us and are not revealed externally, provided that it is not anonymous analyzes with summarized, i.e. anonymized values. We also take into account the privacy of the users and process the data for the analysis purposes as pseudonymous as possible and, if feasible, anonymously (e.g. as a combined data).
Shop and e-commerce: We process the data of our customers in order to enable you to select, purchase, or order the selected products, as well as connected services, as well as their payment and delivery or execution. If necessary for the execution of an order, we use service providers, in particular post, freight forwarding and shipping companies, to carry out the delivery or execution towards our customers. We take advantage of the services of banks and payment service providers to handle the payment processes. The required information is identified as those as such in the context of the order or comparable acquisition process and include the information required for delivery, or provision and billing, and contact information in order to be able to consult any.
Agency services: We process the data of our customers as part of our contractual services, which include conceptual and strategic advice, campaign planning, software and design development/ consulting or care, implementation of campaigns and processes, handling, server administration, data analysis/ consulting services and training services be able.
Note on data transfer to the USA
Tools of companies based in the USA are integrated on our website. If these tools are active, your personal data can be passed on to the US servers of the respective companies. We would like to point out that the United States is not a safe third country in the sense of EU data protection law. US companies are obliged to issue personal data to security authorities without being able to act in court as a person concerned. It cannot therefore be ruled out that US authorities (e.g. secret services) process your data on US servers for monitoring purposes, evaluate and save them permanently. We have no influence on these processing activities.
All information on this website has been carefully checked. We are striving to offer our information on the current, in terms of content and completely. Nevertheless, the occurrence of errors cannot be completely excluded, which means that we can not guarantee completeness, correctness and topicality of information, even journalistic-editorial nature. Liability claims from material or immaterial damage caused by the use of the information offered are excluded, provided that there is no demonstrable intentional or grossly negligent fault.
The publisher can change or delete texts at his own discretion and without notice and is not obliged to update the content of this website. Use or access to this website is at your own risk. The publisher, his clients or partners are not responsible for damage, such as direct, indirect, random, in advance, specifically to be determined or consequential damage, which are allegedly caused by visiting this website and consequently assumes no liability.
The publisher also assumes no responsibility and liability for the content and availability of third -party website, which can be reached via external links of this website. Their operators are only responsible for the content of the linked pages. The publisher expressly distances himself from all of third parties that may be relevant to criminal or liability law or violate good customs.
We can adjust this data protection declaration at any time without notice. The current version published on our website applies. If the data protection declaration is part of an agreement with you, we will inform you in the event of an update about the change by email or in a suitable way.
Questions to the data protection officer
If you have any questions about data protection, please send us an email or contact the person responsible for data protection at the beginning of the data protection declaration in our organization.